Quick answer: To connect Google Meet to HubSpot, install the Google Meet app from the HubSpot Marketplace, open it under Connected Apps, and switch on meeting sync and auto-recording. Each call then appears in HubSpot as a meeting record with its recording, transcript, summary, suggested follow-ups and talk-time stats. You can also add the HubSpot add-on inside Meet to see participants, associations, notes and playbooks during the call.
If you use Google Meet, Zoom or Microsoft Teams alongside HubSpot but the two are not connected, a lot of what happens in your meetings stays outside the CRM. Someone then has to remember to type up the context by hand, and the record only ever shows part of the story of how a deal is progressing.
This walkthrough shows the Google Meet version, step by step. The same idea applies to Zoom and Microsoft Teams. The video above shows each screen, and the sections below follow the same chapters so you can jump between them.
A few points from HubSpot's own documentation are worth checking before you begin. Features and plan requirements change, so confirm them against your own portal.
Source: HubSpot Knowledge Base, use HubSpot's integration with Google Meet.
Start in the HubSpot Marketplace, which sits in the top navigation. Find the Google Meet app and install it. If you have already installed it but not connected it, go to Connected Apps instead.
From there you move through an overview and a short set of settings. This is where you give the app permission to connect to your CRM, and where you choose what it should do, including auto-recording and syncing the meetings you hold.
There is one more option on the same screen: installing the meeting app so HubSpot's data is available inside Google Meet. We come back to that in Step 4.
Once it is connected, meetings start appearing in your HubSpot calendar with Google Meet shown on them. Each one carries the outcome of the meeting, the meeting type, who it is associated with, and a link to view the recording. Clicking that link takes you back into HubSpot, to the meeting record.
Two things are worth setting up properly:
On the meeting record, HubSpot reads the notes from the call and suggests tasks. In my example it picked up eight tasks it thought my colleague and I should act on. Each suggestion shows its source, based on the timestamp in the meeting. You can accept the ones that are accurate and have them created in the CRM, or save everything as a single task.
Swipe sideways to see the full table.
| Record type | Associated automatically? | Notes |
|---|---|---|
| Contacts | Yes | Participants can be matched to existing contacts |
| Companies | Yes | One of the four main associations |
| Deals | Yes | One of the four main associations |
| Tickets | Yes | One of the four main associations |
| Other objects (for example projects, appointments, listings, courses) | No | You can associate some manually, but it does not happen on its own |
Below the follow-ups you will find the summary, notes and stats, and further down the recording itself with its transcript. A manager, a rep or the wider sales team can review the call here.
The recording shows a talk-time bar for each speaker. In my example the split was 52 and 48, so the conversation was close to balanced across a call of about 43 minutes. The transcript sits directly underneath.
You can leave a comment at a specific point in the transcript, tag a colleague, and share that moment with them. You can also copy the whole transcript to use with an external AI tool or with Breeze, then create your own notes and follow-ups from it.
These are coaching-focused. They show whether a rep did all the talking or left room for the other person.
Swipe sideways to see the full table.
| Stat | What it shows | In my example |
|---|---|---|
| Talk time | How the conversation was shared between speakers | 52 and 48 percent |
| Longest monologue | The longest stretch one person spoke without a break | Almost two minutes |
| Longest customer story | The longest stretch the other person spoke | 52 seconds |
| Interactivity | How often the conversation switched between speakers | See the video |
| Patience | The average gap between one person finishing and the next responding. A negative figure suggests answering too quickly or overlapping. | Minus 15 seconds |
| Questions | How many questions were asked, and by whom | See the video |
At the top of Summary and notes you can choose how the summary is written. Auto lets Breeze decide. You can switch it to a support or a sales rep view, and the summary is rewritten for that purpose, for example with key discussion points, challenges and coaching advice for sales.
You can also create your own template with your own name and summary prompt. That prompt can come from a file you built in Claude, ChatGPT or Breeze, so the summary follows your own sales or service method.
You can also bring HubSpot into the call itself. In Google Meet, open Meeting tools and look under add-ons for HubSpot. If it is not there, browse the Marketplace, find HubSpot and install it.
Connecting asks which HubSpot account to use, and then shows the permissions it needs. Read them, accept, and connect the app. After that, the panel gives you:
When the call ends, you get a notification that the meeting is complete and the transcript is ready. You can then review everything inside HubSpot and pick up your next steps from the same place.
Install the Google Meet app from the HubSpot Marketplace, open it under Connected Apps, and choose your settings, including meeting sync and auto-recording. Each user connects their own account.
It can, if you enable auto-recording in the app settings. HubSpot's documentation lists a Google Meet Business or Enterprise account as a requirement for syncing recordings.
Contacts, companies, deals and tickets. Other custom objects, such as projects, need to be associated manually.
Yes, the same approach can be applied to Zoom and Microsoft Teams. This walkthrough uses Google Meet.
If you would like this connected and working properly in your own portal, with meeting types, associations and summary templates that fit how your team sells, Engagent can help. Get in touch through engagent.io, and subscribe on YouTube for more practical HubSpot walkthroughs.